An AI agent that books the job, not just answers the phone.
Workmon's AI booking agent answers customer questions and books jobs by text and chat, quoting only from your prices, service area and policies. It confirms the time window, takes payment or a deposit, and hands anything it shouldn't decide to a person.
Text, chat, website
Customers reach it by texting your number, from the chat on your site, or inside the booking flow. One agent, one thread your team can see.
Grounded, not guessing
It prices from your catalog and rules, knows your service area and policies, and says so when something needs a person. It never invents a price.
You set the limits
What it may do (quote, book, reschedule, add items), what always goes to a person (refunds, complaints), hours, and a daily spend cap.
Humans in the loop
Every agent message is marked. Your team can take over any conversation with one click, and the agent steps back.
Verified customers
For anything about an existing order, the customer verifies their phone first, so the agent never shows one person another's booking.
Ready for agent customers
Your storefront is structured and machine-readable, so when a customer's own assistant shops for a pickup, it can book too.
Questions operators ask
Does the agent make up prices?
No. It quotes only what your pricing engine returns for the items and options the customer chose. Jobs it can't price go to a custom quote handled by a person.
What happens when a customer is upset or asks for a refund?
It hands the conversation to your team immediately, with the full thread, and tells the customer a person is taking over.
Can I turn parts of it off?
Yes. Each capability is a switch: answering questions, booking, rescheduling, adding items, cancelling. Off by default where money moves.
Does it pretend to be human?
No. Texts come from your business name, and your team can see which messages the agent sent. Whether to give it a character name is up to you.
Is Workmon a marketplace?
No. Workmon is a platform you run your business on. Routing a job to the fulfillment network is per job and your choice, and receiving network jobs is off unless you opt in.
How do I get access?
Workmon is onboarding deliberately. You apply, we review every application personally, and we schedule an intro call to make sure the fit is real. Access follows the call.
Booked without a phone call. Sold anywhere in America.
Workmon is the commerce platform for home services: customers get booked without a phone call, an AI agent handles the questions, and a national fulfillment network lets operators sell anywhere in America under their own brand.
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